NCC launches telecom consumer campus conversation in Nigeria

The Nigerian Communication Commission (NCC), has launched her maiden edition of Telecom Campus Conversation.


The launch is geared towards creating awareness for university students across the country on their rights and obligations as telecom consumers as well as educating them on various consumer initiates of the commission.


Speaking at the maiden edition of the forum at the University of Abuja, the Director, Consumer Affairs Bureau, NCC, Mr Efosa Idehen, gave an overview of the forum.

Idehen, enlightened the students on the areas, which were consumer affairs bureau mandate and the platforms of consumer education were the various consumer centric initiatives.


He said, “we have several platforms for carrying out consumer education to ensure that consumers are well informed and adopt the use of various mediums to pass the message across to consumers.


“We have social media platforms like Facebook,LinkedIn, Instagram and twitter for consumer enlightenment and complaint management”.


He listed some of the Commission’s initiatives to include: Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442, the Regulation on Forceful Subscription and measures put in place to check cases of pre-registered Subscriber Identity Module (SIM) cards.


In her welcome address, the Deputy Director, Consumer Affairs Bureau, NCC, Hajia Hafsat Lawal, noted that University of Abuja was chosen for the pilot programme because of its strategic position in the country.


According to her, “It is our hope that today’s sensitization will encouraged all of you to be more informed, educated, and protected as a Telecom consumer and will inspire you as students to amplify the voice of the commission by informing Telecom consumers of their rights and obligations.”


“As you take advantage of all the information we are giving you, you are well armed and well protected. No operator can take advantage of you because you will know your rights and you will also know the obligations that the operators need from you”, she added.


She also encouraged the students to be Telecom ambassadors by protecting Telecom equipments.


The highlights of the event included presentations on SIM registration, SIM-NIN linkage, cyber crimes, among others.

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